Who We Are

Ana Bishop is a native of San Antonio Texas, born and raised by her widowed mother in the King William district. Ana is happily married to her husband, Gregg of twenty years. They have a lovely daughter, Anabel who will be blessing them with a grandchild in July. Ana enjoys simple things in life and spending her off-time volunteering in her church and spending time with family and friends creating memories.

Ana started her career in the healthcare industry several years ago and then proceeded to work with the University Health System assisting as a Government Program Specialist. While passionately working with assisting patients to obtain their Social Security disability benefits, she had the opportunity to work with influential people such as John Heard, LLP. This opportunity afforded her the chance to work as a paralegal and assist attorneys with Social Security disability hearings.

Since Ana joined the team at Pride PHC Services, she has had the opportunity to pay it forward in South Texas by “hosting” bingos and other Senior games.

Ana also understands and knows that taking care of our elderly comes with a commitment to patience, love and understanding. Ana became the caregiver for her mother, who had vascular dementia until she passed away in 2012.

Ana lives her life with the following verse always in mind “Treat others with respect, love and kindness even if you are not treated the same”.

Andres (Andy) Cruz is a graduate of The University of Texas at San Antonio, having attained Bachelors of Arts Degrees, both in Psychology and English Literature, with a Minor in Marketing.

Being raised in a household of a Medical Doctor and Registered Nurse, it was natural that Andy learned about caring. While completing his university studies, Andy worked a 4 month internship as a Case Worker with the Department of Health and Human Services. Being bilingual, Andy was asked to support the rural Central Texas communities with eligibility for the state monitored personal care services. This internship gave Andy tremendous insight to the significant needs and obstacles facing the individuals he now serves through Pride.

Prior to joining his mother’s (Cindy Cruz, Rn) mission, Andy held positions of responsibility as Co-owner of ROCK-N-JAVA CAFE and as Assistant Vice President at IBC Bank. In 2003, Andy brought his business and professional experience to Pride PHC Services, Inc. Andy currently serves as the company’s Administrator. Andy shares his mother’s vision of providing quality care, while supporting local and national charitable organizations as they strive for disease cures and provide resources for the infirm and growing senior population.

Heather Leal was born in the northern state of Oregon and raised in San Antonio, TX since the age of 3. She was raised in a household dedicated to customer service and helping others as her mother was a Texas Health and Human Services Caseworker while her father worked in the hospitality business. Caring for others came natural to her at a young age as she would also help care for younger and elderly members of her family.

Heather started in the home healthcare industry in 2006 and has held different positions over the course of her career that have helped her gain experience and utilize her knowledge of the industry, working her way from entry level personnel to management. She is a caring, compassionate and empathetic individual who is able to imagine herself in the shoes of others to help find the best solution for all. She assists in all aspects of the industry from clients, caregivers down to office staff and has a calming demeanor and the natural ability to make others feel comfortable and at ease.

Heather is an advocate for mental health, especially in the Latin community, and believes that being compassionate with oneself helps provide us with the energy to understand and help others. As an avid Star Wars fan she is drawn to a famous movie line quote “Compassion, which I define as unconditional love….so you might say we are encouraged to love.”

Heather currently serves as an Alternate Administrator with Pride PHC Services and takes a lot of pride in her work ethic and truly believes that the clients and caregivers come first.

Andrea (Liz) Allen is a co-owner and works administratively as the CLIENT CARE COORDINATION MANAGER and the OFFICE MANAGER.

Originally from Puebla, Puebla MX., Liz came to the United States in 1974, as an Exchange Student. Liz lived in Livonia, NY and moved to San Antonio, TX in 1975. Liz is a true testimony to the notion that hard work and dedication can have tremendous dividends.

In 1981, Liz began employment with a San Antonio home health agency as a telephone operator for their payroll department. She discovered how passionate she felt about the home care industry. It was at this agency that Liz worked with Mary Medina and Cindy Cruz for the first time.

Being bilingual proved to be a tremendous asset, as Liz was promoted to Payroll Clerk, where her job was to ensure the personal care staff were paid timely and accurately. Liz quickly learned that these employees were the backbone of the industry and their work ethic made all the difference for the client’s well being. After 18 months of working in the Payroll Department, Liz was promoted to Service Coordinator, where she was was responsible for locating, interviewing and hiring attendants for the elderly and disabled clients in and around Bexar County.

In 1985, Liz continued her way up the corporate ladder and became the Scheduling Coordinator for the Field Supervior staff who conducted patient visits. One year later, Liz was again promoted to office manager, a position she held for 8 years, until 1995, when she resigned from that organization.

In 1995, Liz, Mary and Cindy came to work together again, starting a PAS program for another individual. In 1999, with all their previous experience in the home health arena, Cindy, Mary and Liz opened Pride PHC Services, Inc. Starting with a simple philosophy, a mission to provide quality services to the community. They wanted to put the consumers first and their business would naturally grow and prosper.

Liz continues to be passionate about the vision to care for the aged and disabled population putting quality ahead of quantity. Pride wants to provide an environment where PCA’s have jobs doing what they love and client’s can get the services they need. Liz states that “Pride not only focuses on the clients, but on the employees as well, because we realize the contributions they make toward the overall success.”

Maximina (Max) Ruiz-Flores was born and raised in San Antonio, TX. She started with Pride in 2011. Maxima’s mother became gravely ill which required provider services. She wanted to be able to remove her mother from the nursing home and be able to taker her home where she can manage school while taking care of her mother and brothers. After a bit of research, she came across Pride PHC Services. Seeing the excellent reviews on the services that they provide, she contacted them to assist her with her mother. For Maximina, Pride was instrumental in the aid of her mother’s recovery. They were able to hire Maximina as a provider to care for her mother while she was also able to finish her education. After her mother recovered, Maximina found a new interest in the healthcare industry. She also gained the interest of the original owners and after talking with Andy and Liz, she became a full-time employee for Pride. She started working from the front desk, then became client care coordinator, and now an Admin Assistant.

Maximina is happily married to Candido Flores. Together they have two daughters: Jaycelyn and Addyson. Jaycelyn whose passion is in competitive dancing, while Addyson’s passion is in sports. They also share four fur babies who are never spoiled enough. Maximina is extremely family oriented and still takes care of her mother while also inspiring her three younger brothers.

Pride has become a 2nd Family to Maximina, she’s truly blessed to be working for such an amazing company that has endorsed her personal development and growth.